Fix. Improve. Move.
You already have an AI. Bring it to our Charleston lab. A local expert sits down beside you to fix it, improve it, or move it to a different AI. The hard part is the connectors, plugins and skills, and that is what we do.
$60 an hour: you do it, with an expert beside you. $160 an hour: we do it for you.
Every appointment is private. Bring your laptop or desktop; we provide the monitors. You always pay after. Always face-to-face — never Zoom.
New to AI? Play before you pay →
Bring us your AI
Your personal AI is centered on you. You subscribe to it yourself, from OpenAI, Anthropic, Google, SpaceXAI or Meta.
We help with the complicated part: the plugins, connectors and skills that let it know you better and do more for you, with less hassle.
Tap Plugins, Skills or Connectors to look inside.
We fix whichever one is not working, take each one further, or rebuild all three on a different AI when you move.
Plugins
Into the platforms, apps, databases, repos and websites you already use.
Look inside →Skills
Your rules, styles, instructions, templates, workflows and procedures, so it works the way you do.
Look inside →Connectors
Your email, calendars, devices, texts, phone and contacts, all linked up, so your AI is with you everywhere and picks up right where you left off.
Look inside →Whichever it is, it is still your AI when you walk out.
Hyper-local, in person, paid after
Most AI companies meet you on a video call from a thousand miles away. We are the opposite, on purpose. Here is the whole arrangement.
Book your appointment
Free, and it takes under a minute.
Come to your appointment
Always face-to-face at the lab. Never Zoom. Get directions →
Hands-on help
An expert right next to you. Learn it, and we tell you what to do while you do it. Or hand it over, and we make it work.
Pay after
Never before. Service rendered, then you pay.
Personal help with your personal AI.
You already have an AI you talk to, work with, and rely on. Book a private, in-person session at our Charleston lab. We sit beside you and work hands-on with your AI, on your computer.
Fix
Something broke, or never worked. A connector that will not authorize, a plugin or skill that fails silently, a scheduled task that stopped firing, an MCP server that will not connect, an automation that half-runs. Bring the broken thing exactly as it is.
What we fix →
Improve
It works, but it is still just a chatbot. We add the connectors, plugins and skills that let it do real work: your accounts linked, instructions and memory that hold, scheduled tasks that run without you, agents that finish a job end to end.
Look inside your AI →
Move
Switching from one AI to another. Your instructions, memory and projects come with you, and your connectors, plugins and skills are rebuilt on the new one, under its own names, so it works on day one.
How a move works →
Whatever you call it — AI training or classes, AI repair, AI setup, AI consulting, ChatGPT help — if it is your AI, it is a fix, an improvement or a move, and it happens here, in person.
What we've built for Charleston
- Shrimpers
- Dockmasters
- Oyster Farmers
- Veterinarians
- Pharmacists
- Realtors
- General Contractors
- Cabinet Makers
- Fire Protection
- Property Managers
- Distillers
- Coffee Roasters
- Hoteliers
- Caregivers
- Coaches
- Recruiters
- Attorneys
- Nonprofits
- Landscapers
- Tour Operators
- Charter Captains
- Teachers
- New Parents
- Homebuyers
- Veterans
- Executors
- Shrimpers
- Dockmasters
- Oyster Farmers
- Veterinarians
- Pharmacists
- Realtors
- General Contractors
- Cabinet Makers
- Fire Protection
- Property Managers
- Distillers
- Coffee Roasters
- Hoteliers
- Caregivers
- Coaches
- Recruiters
- Attorneys
- Nonprofits
- Landscapers
- Tour Operators
- Charter Captains
- Teachers
- New Parents
- Homebuyers
- Veterans
- Executors
What Charleston says
I was intimidated but John took me through it with ease and FUN!
John and the Charleston AI team are true outside-the-box thinkers. They really take the time to understand your business and find creative, practical ways to use AI to make it better.
Super smooth experience. John is a wealth of knowledge and very good at making sure you don't get in your own way.
Who you'll be working with
A real person sits next to you. These are the people who do it.
James Reilly
Co-founder
Also CEO of Rainbow Packaging Corporation, the parent company.
Susan Drake
VP of Business Development
First conversation for Charleston businesses working out what AI can do for them.
Andrew Horstman
Technician
Hands-on setup, repair and configuration work in the lab.
Charleston AI is a division of Rainbow Packaging Corporation.
Where we work
We serve the Charleston metro only — hyper-local by design.
Linked areas have a page showing the work delivered there.
Visit the lab
405 Jessen Ln, Suite E
Charleston, SC 29492
Open in Google Maps →
Hours
Every day 9:00 AM–5:00 PM
Ready when you are
Book your appointment. Fix it, improve it, or move it, in person in Charleston.
Book Your Appointmentor call (843) 284-8239
Common questions
How do I book?
Go to https://ai-chs.com/book/. We propose a time for you — add your name and email and you are on the calendar. It takes under a minute. You can also call (843) 284-8239. Booking is free, and every appointment is private. Bring your laptop or desktop; we provide the monitors. You always pay after. Always face-to-face — never Zoom.
Is there in-person, hands-on AI help near me in Charleston?
Yes. Charleston AI is a walk-in lab at 405 Jessen Ln, Suite E, Charleston, SC 29492, where a local person sits beside you and works on your AI with you, face to face. Most AI help is online or over Zoom from far away; ours is in the room and hands-on, on your own laptop or desktop and your own accounts. Book at https://ai-chs.com/book/ or call (843) 284-8239, and you pay after.
What happens at my appointment?
It is private, in person at the lab, on your own laptop or desktop, and you pay after. You tell us which it is: fix your AI, improve it, or move it to a different AI. Then it goes one of two ways. Do it yourself with an expert beside you: we tell you what to do and you actually do it, with your hands on the keyboard the whole time (Educational Services, $60 an hour). Or we do it for you: you hand over your computer and an expert fixes, improves or moves your AI (Professional Services, $160 an hour).
Can you move my AI from ChatGPT to Claude, or the other way?
Yes, and between any of the five: OpenAI, Anthropic, Google, SpaceXAI and Meta. Bring your laptop or desktop and be able to sign in to both accounts. Your custom instructions, saved memory and projects come across, custom GPTs or Gems are rebuilt on the new AI, and every connector, plugin and skill is set up again under the new company's names, so it works on day one. Chat history mostly does not move between companies, and we will tell you so up front. Most moves take one to two hours: $60 an hour doing it yourself with an expert beside you, $160 an hour if we do it. See https://ai-chs.com/move-your-ai/
Why do I need to bring a laptop or desktop?
Because the advanced features of every frontier lab live in its desktop app, not in the browser, phone or tablet versions. Connectors, skills, plugins, scheduled tasks, access to your files and folders, the terminal and desktop browser extensions all need a desktop. Use your AI on your phone or tablet all you like, and we encourage it. But diagnostics, adding a connector, changing a skill or updating a plugin is exactly the advanced work people come to Charleston AI for, and that work happens on your computer. A laptop or desktop is required for every fix, improve or move. Bringing your desktop is no problem: bring the computer itself and we provide the monitors.
Are you an AI consultant?
We are a local, in-person AI lab, and consulting is part of it: you bring the AI you already use and what you want it to do, and we work out the job together at the lab. It is $160 an hour if we do the work, or $60 an hour if you do it with an expert beside you, paid after. No retainer and no minimum. See https://ai-chs.com/ai-consulting/
Do you offer AI training in Charleston?
Yes, one-on-one and in person, on your own AI. You fix, improve or move your AI with your own hands while an expert sits beside you and tells you what to do. It is $60 an hour, private, at 405 Jessen Ln, and you pay after. There are no group classes; this is better for learning because it is your AI and your own work. See https://ai-chs.com/classes/
Does Charleston AI sell its own AI?
No. We do not make or sell an AI, and there is nothing to subscribe to. You bring the personal AI you already use, from whichever major brand you prefer -- OpenAI, Anthropic, Google, SpaceXAI or Meta -- and we fix it, improve it, or move it to a different one. The hard part is always the same three things: connectors, plugins and skills. It is still your AI, on your own account, when you walk out. Company-managed AI, including Microsoft Copilot, is handled at your business by our Onsite team.
I am not a business — is Charleston AI for me?
Yes, and you are exactly who this is built for. Charleston AI is consumer AI first: most people who walk in are individuals with one AI account and one thing they are trying to do with it. No business, no company, no technical background and no prior AI experience is required, and there is no minimum spend. We believe every person should have their own personal AI, centered on them, from a major brand they choose — OpenAI, Anthropic, Google, SpaceXAI, Meta, or a mix — instead of reaching one through an employer or a vendor. Retirees, students, parents, hobbyists and freelancers book the same hour at the same rate as anyone else. Businesses are welcome too; they are just not the point.
My connector, plugin, or scheduled task is not working. Can you fix it?
Yes, and this is the most common reason people come in. Typical repairs: a connector that will not authorize, a plugin or skill that fails silently, a scheduled task that stopped firing, an MCP server that will not connect, an API key or webhook nobody can explain, a custom GPT that ignores its instructions, memory or context that will not persist, an automation that half-runs, a prompt template that breaks on real input, or an integration between two tools that quietly drops data. Bring the broken thing to the lab at 405 Jessen Ln and an engineer fixes it with you, on your laptop or desktop and your accounts. You leave with it working, and you pay after.