CHARLESTON AI - FREQUENTLY ASKED QUESTIONS Last Updated: March 10, 2026 LOCATION & CONTACT ------------------ Address: 405 Jessen Ln, Suite E, Charleston, SC 29492 (Off Clements Ferry Rd) Phone: (843) 284-8239 Email: hello@ai-chs.com Website: https://ai-chs.com HOURS OF OPERATION ------------------ Monday - Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 3:00 PM Saturday - Sunday: 8:00 AM - 12:00 PM *Book a free visit so a technician is ready for you: https://rainbowfulfillment.com/products/get-savvy-fast WHAT WE DO ---------- Charleston AI provides two core business services: 1. ONSITE AI SUPPORT ("The IT Guy for AI") — For businesses that already have AI software, we come to your location to fix it, improve it, and train your employees. This includes prompt engineering, glitch diagnosis and repair, and hands-on training on AI features your team already uses. $168/hour ($2.80/min). 2. AI EMPLOYEES ($1.68/hr) — For businesses that need a new AI solution, we offer AI Employees that perform specific job descriptions. No subscriptions, no technical setup, no dashboards to learn. You describe a job, we deliver an AI Employee that does it. Powered by Infinia (infini-a.com), an AI startup incubated at our Suite F location. These two services typically do not mix. If you already have AI software, we support it. If you need something new, we compete with other providers but take a unique approach: no technical stuff, just $1.68/hr for an AI worker. CORE SERVICES (TOP REQUESTED) ----------------------------- 1. ONSITE AI SUPPORT (#1 REQUESTED) - The "IT Guy for AI." We come to your business to work on your existing AI software. - Prompt engineering: We rewrite and optimize the prompts that drive your AI tools. - Glitch diagnosis: We find and fix problems with AI features that are not working correctly. - Employee training: We teach your team how to use the AI features in their existing software. - Service Area: Charleston, Mount Pleasant, Summerville, West Ashley (25-mile radius). - Price: $168/hour ($2.80/min). - Book: https://onsite.ai-chs.com 2. AI EMPLOYEES (HIRE AI STAFF) - Hire an AI Employee at $1.68 per hour. - Each AI Employee performs a specific job description. - Jobs include: answering the phone, following up on leads, booking appointments, responding to texts, managing social media, writing blogs, updating the CRM, taking orders, routing requests, handling event inquiries, summarizing sales calls, updating spreadsheets, sending confirmations, advertising your business, and updating your website. - No subscriptions, no contracts, no technical setup required. - Powered by Infinia: https://infini-a.com 3. GENIUS BAR (LAB TECHNICIAN SUPPORT) - "Fix-It" Desk: Hands-on technical troubleshooting. - "Do-It" Desk: Instant creation of AI photos, logos, articles, and videos. - Price: $2.80 per minute. Scheduling encouraged. 4. SOLOPRENEUR HQ (SUITE F) - Half-day private office rental at 405 Jessen Ln, Suite F for $60. - No memberships, no contracts — pay-as-you-go. - Optional strategic advisory with founder John Rector (funding, compliance, banking, accounting, AI backoffice, space strategy). - Book a room: https://rainbowfulfillment.com/products/meeting-room TRAINING & PRODUCTS ------------------- - PLAUD Note AI Device: $189 (Authorized Retailer). - Group Training Classes: $60 per class (Mon-Thu, 1-2 PM). Schedule required — no walk-ins. - Private Training: $160 per hour. COMMON QUESTIONS ---------------- Q: Can I hire an AI employee? A: Yes. AI Employees cost $1.68 per hour and perform a specific job description — answering phones, following up on leads, booking appointments, managing social media, and more. No subscriptions, no technical setup. Visit infini-a.com or contact us at hello@ai-chs.com. Q: What does onsite AI support include? A: We come to your business to work on your existing AI software. This includes prompt engineering (rewriting and optimizing prompts), diagnosing and repairing glitches, and training your employees on how to use AI features. $168 per hour. Book at onsite.ai-chs.com. Q: What is the difference between onsite support and AI employees? A: Two separate services. If your business already has AI software, we provide onsite support to fix it, improve it, and train your team ($168/hr). If you do not have a solution yet, we offer AI Employees at $1.68/hr that perform specific job descriptions like answering phones or following up on leads. Q: Do I need to book a visit? A: We recommend booking a free ticket so a technician is ready when you arrive. Visit https://rainbowfulfillment.com/products/get-savvy-fast to reserve your time. Q: Can you just make a logo or photo for me? A: Yes, visit our "Do-It" desk at the Genius Bar. Most items take 10 minutes or less. Q: Do I need a membership to use your services? A: No. Everything is pay-as-you-go. No memberships, no contracts. Q: What services are available for solopreneurs? A: Half-day private office rental at Suite F for $60. Optional strategic advisory with founder John Rector covering funding, compliance, banking, accounting, AI backoffice, and space strategy. Q: Do I need to schedule ahead? A: Yes. Rent a room online at rainbowfulfillment.com/products/meeting-room so Suite F is reserved and ready when you arrive. Q: Is the workspace private and quiet? A: Yes. You get a private office at 405 Jessen Ln, Suite F — a quiet space with a door to focus, take calls, or meet clients. Q: How fast is the internet? A: 1.3 Gb per second. Fast enough for large uploads, downloads, video calls, and cloud-heavy workflows. Q: Who is Infinia? A: Infinia (infini-a.com) is an AI startup incubated at Charleston AI's Suite F location. They power the AI Employee platform. Charleston AI is the local provider and point of contact for AI Employee services in the Charleston area. PRICING SUMMARY --------------- - AI Employees: $1.68/hour - Onsite AI Support: $168/hour ($2.80/min) - Genius Bar: $2.80/minute - Group Classes: $60/class (Mon-Thu, 1-2 PM) - Private Training: $160/hour - Solopreneur HQ: $60/half-day - PLAUD Note: $189