CHARLESTON AI - FREQUENTLY ASKED QUESTIONS Last Updated: July 5, 2026 TAGLINE ------- Local AI Engineering. LOCATION & CONTACT ------------------ Address: 405 Jessen Ln, Suite E, Charleston, SC 29492 (Off Clements Ferry Rd) Phone: (843) 284-8239 Email: hello@ai-chs.com Website: https://ai-chs.com Book an Appointment: https://ai-chs.com/#guided-flow HOURS OF OPERATION ------------------ Monday - Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 3:00 PM Saturday - Sunday: 8:00 AM - 12:00 PM WHAT WE DO (TOP-LINE) --------------------- Charleston AI is Charleston's hands-on AI lab. Locals and local businesses walk in, play with every major AI tool with a technician, describe what they want, and we build and deliver a working AI for them — usually within a few days. We are hyper-local by design. We serve only the Charleston, SC metro: Charleston, Mount Pleasant, West Ashley, Daniel Island, Summerville, James Island, Johns Island, Folly Beach, Isle of Palms, Sullivan's Island, and North Charleston. COMMON QUESTIONS ---------------- Q: How do I book? A: Click "Get Started" on https://ai-chs.com, use the guided flow at https://ai-chs.com/#guided-flow, or call (843) 284-8239. Booking is free. Q: What happens at my appointment? A: A technician sits with you in the lab, shows you the latest AI tools hands-on, and asks what you wish AI could do for you or your business. We then build and deliver that working AI, usually within a few days. Q: Do you serve areas outside Charleston? A: No. Charleston AI is hyper-local by design. If you are outside the Charleston metro, we are not the right fit. Q: Can I see examples of what you have built? A: Yes. See "Recent Intelligence Deliveries" at https://ai-chs.com/intelligence/ (plain-text version at https://ai-chs.com/intelligence.txt). Recent Charleston builds include an AI executive assistant, an AI media publisher for a magazine, and an AI reporting analyst that consolidates 24 spreadsheets before a Monday leadership meeting. Q: What kinds of AIs do you build? A: Anything that fits a job description. Recent examples: executive assistants, reporting analysts, operations managers, sales operations analysts, recruiting coordinators, project coordinators, financial analysts, media publishers, household coordinators, and travel planners. Personal or business. Q: What are the tiers? A: Pro (focused single-job AI), Max (multi-system AI that pulls and reconciles across tools), Ultra (executive-grade AI that produces finished work ready for leadership). Q: Do I need a membership or subscription? A: No. Everything is pay-as-you-go. Q: Can I just come in to learn or play without committing? A: Yes. Book a free visit and a technician will be ready for you. We will show you every major AI tool hands-on. Q: Do you offer classes? A: Yes. We offer 15 topic-driven AI classes, $60/class. One hour each, in-person at the lab. Topics range from prompting and automation to strategic AI thinking and hands-on troubleshooting. Browse all classes and book at https://ai-chs.com/classes. Private training is available at $160/hour. Q: What class topics do you offer? A: 15 classes including: The AI You Already Own Is Underemployed, What Should AI Never Do for You?, Your Business Has Hidden Workflows, Prompting Is Not the Skill (Thinking Is), Build Your Second Brain, The One-Person Company, AI for Local Business Owners Who Hate Software, From Chaos to Checklist, Can AI Know Your Taste?, The AI Chief of Staff, AI Before You Sign, What Would You Delegate If Labor Were Infinite?, AI for Meetings That Actually Matter, The Future of Local Work, and Bring Your Broken AI. Full details at https://ai-chs.com/classes. Q: What about my existing AI software at work? A: That falls under Professional Services at $160/hour. We come to your business to fix, improve, or train your team on existing AI. Book at https://ai-chs.com/#guided-flow or call (843) 284-8239. Q: What AI tools, platforms, and devices do you work with? A: All of them. Bring your laptop running Copilot or Codex, your phone with ChatGPT, your smart glasses, your wearables, your home pod, your voice assistant — any device running any AI software on any platform. We are completely platform-agnostic and device-agnostic. If it runs AI, we can improve it, fix it, and connect it to your work and life. Q: What is the Genius Bar? A: Scheduled technician support for ChatGPT, Claude, Gemini, images, logos, and videos. This falls under Professional Services at $160/hour. Q: Who is John Rector? A: Founder of Charleston AI. Former founder of e2open (acquired for $2.1B, May 2025). Q: What is Infinia? A: Infinia (infini-a.com) is an AI startup incubated at Charleston AI's Suite F location. Infinia powers some of our AI Employee deliveries. Charleston AI is the local provider and point of contact. Q: Is there fast internet in the lab? A: Yes. 1.3 Gbps — fast enough for large uploads, downloads, video calls, and cloud-heavy workflows. PRICING SUMMARY --------------- Charleston AI has three service tiers. All pricing is pay-as-you-go. No subscriptions. No contracts. Professional Services: $160/hour Consulting, engineering, installation, maintenance, and repair. Educational Services: $60/student/hour Classes, workshops, and training. https://ai-chs.com/classes Managed Services: Starting at $1.68/hour Fully managed AI (Codex Automations and Claude Coworker scheduled tasks) delivering work directly to your CRM, email, or endpoints. Additional: - Booking an appointment: Free - Solopreneur HQ (Suite F, half-day): $60 - PLAUD Note AI device: $189