ChatGPT · in person at the lab

ChatGPT Help, In Person in Charleston

Bring your laptop and your ChatGPT account to 405 Jessen Ln. Sit beside a Charleston engineer and leave with it working the way you wanted — fixed, set up, or finally making sense. You press every button. You pay after.

Every appointment is private. You always pay after. Always face-to-face — never Zoom.

You do not need to be a business. Most people who bring us ChatGPT are individuals — one account, one life, and a subscription they suspect could be doing more. No company, no technical background and no prior AI experience required.
What people bring us

If you have said one of these out loud

"I pay for it and barely use it."

One private hour on the jobs in your own week, not a generic tour. You leave with two or three things ChatGPT now does for you, set up on your account.

"It stopped remembering things about me."

Memory and custom instructions behave in ways most people never see explained. We go through them with you and put them back the way you want them.

"It cannot see my email or my calendar."

We connect the apps you choose, and only those, and show you where to turn any of them off again.

"I want it to do things on its own."

We set up ChatGPT Work, or a Dot if your plan has one, to run one real job on a schedule, with your rules for what it may do alone and what waits for you.

"Something broke after an update."

A project that ignores its instructions, a custom GPT that drifts, a connection that loops back to the sign-in screen. Bring it exactly as it is.

"My mother got a subscription and has no idea where to start."

Bring her. Come with her if you like. Every level is welcome, starting from never having opened it.

What it costs

Two rates, one question: who is doing the work

Learning it — $60/hour

Educational Services. A private one-on-one hour with an engineer beside you, on whatever you bring, at any level.

Fixing or setting it up — $160/hour

Professional Services. Connections, repairs, ChatGPT Work and Dots setup, and the rules for what it may do on its own.

You pay after the work is done. Never before, never a deposit. Something else entirely broken? That is AI Repair. Want an always-on agent? See OpenAI Dots setup, or private classes for anything at all.

Questions

Before you come in

Do I have to be a business to get ChatGPT help?

No. Most people who bring us ChatGPT are individuals with one account and one life to run. No company, no technical background and no prior AI experience required, and no minimum.

What does ChatGPT help cost in Charleston?

It depends on whose hands are on the work. Learning ChatGPT with an engineer beside you is a private Educational session at $60 per hour. Fixing or setting up your ChatGPT, such as connections, repairs, ChatGPT Work or Dots, is Professional Services at $160 per hour. Either way you pay after, never before and never a deposit. Your ChatGPT subscription is separate and is paid to OpenAI.

Do you do ChatGPT help over Zoom?

No. Every appointment is face to face at 405 Jessen Ln, Suite E, Charleston, SC 29492. You sit beside the engineer, on your own laptop, in your own account. We serve the Charleston metro only.

Will you need my ChatGPT password?

Never. You do every sign-in and every approval yourself. We never take the keyboard and never ask for a password.

What should I bring?

The laptop you use ChatGPT on, the ability to sign in to your OpenAI account, and the one thing you most want it to do, or to stop doing.

Which ChatGPT plan do I need?

Whatever you already have is fine for help and lessons. Dots, OpenAI's always-on agents, need ChatGPT Pro or Business Premium. If you want one, we confirm your plan qualifies before you come in.

Do you only help with ChatGPT?

No. Bring whatever AI you already own: Claude, Gemini, Grok, Muse or Microsoft Copilot. We are vendor-agnostic and we fix and set up all of them.

Bring us your ChatGPT

Book your appointment. We build custom AI for Charleston locals and businesses.

Book Your Appointment

or call (843) 284-8239