Gemini · in person at the lab
Gemini Help, In Person in Charleston
Bring your laptop and your Google account to 405 Jessen Ln. Sit beside a Charleston engineer and leave with Gemini doing real work for you — fixed, set up, or finally understood.
Every appointment is private. You always pay after. Always face-to-face — never Zoom.
If you have said one of these out loud
"Gemini came with my Google account and I never use it."
One private hour on the jobs in your own week, not a generic tour. You leave with two or three things Gemini now does for you, on the account you already have.
"I want it keeping up with my Gmail and my calendar."
We decide with you what it may act on and what it may only read, connect those and nothing else, and show you where to turn any of it off.
"Spark will not start."
The most common reason is Gemini’s Keep Activity setting, and it takes a minute to fix. If it is something else, we find it.
"I want it to run the family calendar."
We set it up around the calendar your household already shares and give it one recurring job to run, with your rules for what it does alone.
"Something broke after an update."
A connection that loops back to the sign-in screen, an instruction it stopped following, a job that quietly stopped. Bring it exactly as it is.
"My mother pays for Gemini and has no idea what it does."
Bring her, and her laptop. Come with her if you like. Every level is welcome, starting from never having opened it.
Two rates, one question: who is doing the work
Learning it — $60/hour
Educational Services. We tell you what to do and you do it, on your own laptop. A private one-on-one hour at any level, and we never take the keyboard.
Fixing or setting it up — $160/hour
Professional Services. You just want it working. Hand over your laptop and we diagnose, repair and improve your Gemini in the desktop app and the desktop browser: connections, repairs, agent setup.
You pay after the work is done. Never before, never a deposit. Something else entirely broken? That is AI Repair. Want an always-on agent? See Gemini Spark setup, or private classes for anything at all.
Built on Gemini, delivered in Charleston
All 35 AIs we have built on Gemini for people and businesses across the Charleston metro, newest first.
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Before you come in
Do I have to be a business to get Gemini help?
No. Most people who bring us Gemini are individuals with one account and one life to run. No company, no technical background and no prior AI experience required, and no minimum.
What does Gemini help cost in Charleston?
It depends on whose hands are on the work. Learning Gemini, where we tell you what to do and you do it, is a private Educational session at $60 per hour. Fixing or setting up your Gemini, such as connections, repairs and agents, is Professional Services at $160 per hour. You always pay after, never before.
Do you do Gemini help over Zoom?
No. Every appointment is face to face at 405 Jessen Ln, Suite E, Charleston, SC 29492. You sit beside the engineer, on your own laptop, in your own account. We serve the Charleston metro only.
Will you need my Gemini password?
Never. You sign in yourself. In an Educational session we tell you what to do and you do it, and we never take the keyboard. For a Professional repair you sign in, then hand us the laptop. Either way we never ask for, type or keep a password.
What should I bring?
Your laptop. Use Gemini on your phone or tablet all you like, and we encourage it, but connectors, skills and diagnostics only exist on a desktop, with files, folders, the terminal and browser extensions. Be able to sign in to your Google account, and bring the one thing you most want it to do, or to stop doing.
Why do I need to bring a laptop?
Because the advanced features of every frontier lab live in its desktop app, not in the browser, phone or tablet versions. Connectors, skills, plugins, scheduled tasks, access to your files and folders, the terminal and desktop browser extensions all need a desktop. Use your AI on your phone or tablet all you like, and we encourage it. But diagnostics, adding a connector, changing a skill or updating a plugin is exactly the advanced work people come to Charleston AI for, and that work happens on your laptop.
Can I use Gemini Spark on a work account?
Spark needs a Google AI Pro or Ultra subscription and a personal Google account; it is not available on a work or school account. We check yours before you come in.
Do you only help with Gemini?
No. The lab works on all five frontier labs: ChatGPT, Claude, Gemini, Grok and Muse. Microsoft Copilot almost always needs your company admin to approve changes, so our Onsite team handles it at your business: https://onsite.ai-chs.com/
Bring us your Gemini
Book your appointment. We build custom AI for Charleston locals and businesses.
Book Your Appointmentor call (843) 284-8239