We delivered an AI Operations Controller for a Restaurant Group
AI Operations Controller · Hospitality
A seven-location restaurant group now has an AI Operations Controller watching every unit simultaneously. The system ingests real-time POS data, labor punches, food invoices, weather forecasts, and local event calendars to produce a live operational picture the owner never had before. It flags when a location's labor cost creeps above target mid-shift and recommends specific cut decisions. It detects food cost anomalies — a sudden spike in protein waste at one kitchen — and alerts the chef before it compounds. It auto-generates next week's schedule based on projected covers, staff availability, and overtime thresholds. Every morning the owner receives a single-page briefing: yesterday's P&L by location, today's risk factors, and the three decisions that actually need a human. Seven restaurants now operate with the financial visibility of a franchise system but the soul of an independent group.